Returns & Exchanges

We want you to feel confident and comfortable in your Beyond Nine pieces, which is why we offer a 30-day return window for all unworn items in their original condition. Please ensure all tags remain attached and the garment is free from signs of wear to qualify for a full refund.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Carefully fold your garments and place them in their original sustainable packaging, ensuring the return slip is included inside.

3

Ship It Back

Download and print your pre-paid shipping label, attach it to the outside of your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing